Testimonials
We know how important it is to hear from the people who matter most — our clients and their families. That’s why we work with an independent review platform to gather honest, ongoing feedback about the care we provide. We’re also proud to be listed on Homecare.co.uk, the UK’s leading home care review site, helping families find trusted providers like us through real, impartial reviews.
“My Dad had secondary bone cancer and wanted to spend what little time he had left in his own home surrounded by family, which I believe was only made possible due to the Melody Care team. The hospital were trying to discharge him before a special bed had even been delivered, thankfully a manager from Melody Care called the company and got it delivered the same day! She organised a live in carer, extra daily visits to help move and clean him and even a waking night carer to help Dad cope with the night terrors he was having. She also liaised with the District nurses and a hospice care when required, all whilst keeping us updated 24/7 via the WhatsApp group she created for us. It was made very clear that the team were always there for us which gave us peace of mind during a terrible situation. When my Dad passed, the team came straight to his home, gave him a dignity wash and dressed him for us, they also spoke to him whilst doing it. Thank you again for taking such great care of Dad.”
- Darren C, Son of Aldershot Client
“I could sing about how amazing the carers are. They don’t only just do their job, but they really do give some love and really listen to our loved ones. My grandparents, who are deaf, kept messaging me about how carers are so keen on learning sign languages so they can communicate with my grandparents and to include them. They really do adore the carers and felt like they were their friends. The staff also made sure I was included. They set up WhatsApp so we could all communicate together. Of course, we all get little delays and a bit of waiting times, but the team have always been responsive and always done their job brilliantly. They really deserve some praise and kindness from everyone and I would definitely recommend Melody Care to whoever I know that may need carers.”
- C D, Granddaughter of Aldershot Client
“My mother is receiving End of Life Care at my home in Alton. Melody Care are proving care 4x daily to help me care for my mum. They have been truly amazing, all the carers are kind and gentle towards my mum, treating her with dignity. (Manager) has been so supportive to me and is continually adaptive and responsive to my requests. They also provide breaks for me which enables me to rest or take a break. They have all become a part of our family during our time of need. I honestly can’t thank them enough.”
- Carol S, Daughter of Alton Client
“It is always a tough decision to know which agency to go with but we are so pleased we chose Melody Care. The staff showed such kindness and treated my mum with respect and encouraged independence which is very important. The manager has been very supportive and takes the time to answer any questions we have which is reassuring and reiterates we made the right decision. I would recommend them if you want good care and to feel supported as a family.”
- J H, Daughter of Alton Client
“When my balance problem became serious I felt the need for assistance in the shower. Melody Care was recommended by a family member and they responded immediately to my request for help. Their staff provide a professional, reliable service in a friendly and caring manner. I appreciate having one specific carer except for holidays, sickness for example. My satisfaction is such that I would not hesitate to recommend Melody Care to anyone needing help.”
- Maureen B, Alton Client
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