Home Care
Home care, sometimes called hourly care, can be as flexible as you need it to be. Some of our clients simply need a professional carer to pop round once a day to help with tasks like preparing a meal, tidying up, or a quick trip to the shops. Others may need more frequent visits for hands-on support such as washing and dressing. What we don’t do are rushed 15-minute visits. We believe good care takes time — time to listen, to do things properly, and to spot any changes in someone’s health or wellbeing so we can step in when needed.
How It Works
Every year, we support families across Surrey and Hampshire with trusted home care. Here’s how easy it is to get the right care in place for you or your loved one.
Initial Enquiry
Just give us a quick call or send an online enquiry — our friendly, experienced team will chat with you about what you need and walk you through all the basics.
Care Consultation
Next, one of our Care Managers will visit you and your family to get a clear understanding of your needs, help put together a care plan, and answer any questions you might have.
Matching You With the Right Care Team
Once the assessment is done and you're happy to go ahead, we’ll match you with the right care team for your needs and make sure they’re fully up to speed with everything that matters to you.
Provision of Care
The final step is getting your care started. With branches in Aldershot, Alton, Farnborough, and Camberley, we’ll introduce you to your local care team and be there to support you every step of the way.
Lifestyle Care
Lifestyle Care is about helping you or your loved one keep living life your way. There’s no set routine — you decide what kind of support you need and how it’s delivered. Our carefully chosen carers are here to bring out the best in you, making sure you keep the freedom and choices you’re used to. Often, it’s the small things that make the biggest difference, like a bit of help around the house or getting out and about. We’ll build your care plan together, shaped around your routines and preferences. And if things change, that’s okay, the plan can change with you.
Care Circle
Keep family and friends in the loop with our secure Care Circle system. It gives you real-time updates on the care your loved one is receiving so you can see what meals were made, which tasks were done, and how their day’s been.
“Melody Care have been looking after my husband since early April and care is ongoing. Although very unwell he is still pretty lively and enjoys chatting with the carers that come to see him. Without exception they are all friendly and kind and we are happy to welcome them into our home.”
- Patricia D, Wife of Alton Client
Request A Call
Please provide your details below, and a member of our team will get in touch to discuss your care needs.
