Apprenticeships available now

Join us as an Administrative Apprentice and start your career in care today. Gain valuable experience and receive excellent training all whilst earning.

CLICK HERE TO APPLY FOR AN APPRENTICESHIP
  • Petrol allowance at 45p per mile
  • Working locally: we understand the importance of staying within your community
  • Access to training, development and career support
  • Career development opportunities
  • Holiday pay and pension
  • Birthday Bonus
  • Anniversary Bonus

Melody Care has been a successful provider of care since 2010 and we continually focus on the quality of care for both our clients and our carers. We have a dedicated professional team who provide high-quality care and we care deeply about who we select to provide it.

Melody Care’s recruitment process is not stressful or pressurised. It is about us finding out about you and you finding out about us. We believe recruitment is a two-way process and we want you to have all the information you need to ensure a move to Melody Care is right for you. So find out about us! What we stand for, how we treat our employees – we want to develop an open and collaborative partnership with our new joiners. Could you be one of them?

We are an ambitious company for our clients and our staff. We want to offer the stability of care to our clients with strong teams who enjoy working with us. We always offer growth and development with a focus on building a positive team environment, working for the benefit of each other and our clients.

All new staff are supported from the beginning to ensure they are able to deliver the very best quality of care to all our clients. Within our specialist Learning & Development Department, staff will receive continual support with both training and ongoing career development.

Job Description

 

Job Title: Apprentice Business Administrator

Reporting Line: Operations

Reporting To: Branch Manager

Purpose of Position:

To help support the efficient running of the Branch administration, for the care management teams and staff, maintaining high standards of care at all times.

Principle Responsibilities:

  • To maintain a good relationship between staff and clients, by showing sensitivity to the needs of others
  • To maintain total confidentiality regarding information about patients and ensure that all patients are treated in a courteous and respectful manner
  • Undertake administration duties to include but not restricted to: reading coding, scanning of clinical documents, workflow management, monitoring lab results, new patients, deductions, pulling and filing patients’ notes, opening posts, registrations, emails, summarising documents, minuting meetings, telephoning patients and hospitals and running audits
  • Any other admin duties the management team feels appropriate to the role
  • This is a very demanding intense role and you will be dealing with sensitive issues

Training and Qualification

You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported.

You will be developing Knowledge, Skills, and Behaviours in the following areas:

  • IT
  • Record and Document Production
  • Decision Making
  • Interpersonal Skills 
  • Quality
  • Planning
  • Project Management
  • Business Processes

As part of the Off-the-job training you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write up assignments.

Desired skills and personal qualities

  • Administrative skills
  • Analytical skills
  • Attention to detail
  • Communication skills
  • Customer care skills
  • IT skills
  • Organisation skills
  • Patience
  • Problem solving skills
  • Team working

Qualifications

  • GCSE or equivalent English, Maths (Grade 4) desirable

Questions?

See our Frequently Asked Questions.

If you can’t find the information you need, please email [email protected] or contact our Recruitment Team on 01252 229360 who will be delighted to chat with you.